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Q.
How do I become a member?
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A. First, check to see if you
qualify.
If you do, just complete and return the following:
-
Membership
Application
- $25.00
initial deposit
- copy of
driver's license
- proof of
membership
eligibility
Proof of eligibility can be satisfied in one of three ways:
- Employment
eligibility - copy of a recent paycheck stub
- Residential
eligibility - proof of residence in zip code 38017, 38018, 38138
or 38139
- Family
member eligibility - signature of family member who is sponsoring
you on your membership application
Enjoy membership
benefits immediately with no waiting period for loan applications.
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Q.
How do I sign up for Internet Banking? |
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A. Visit our
Internet Banking online access page to
learn how to sign-up for a new account or access a current account.
View account history, reconcile and create reports with this service.
Sign up for the convenience of our unlimited Bill Payment service
for free!
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|
Q.
How do I access My eZone |
A. For added security,
My eZone has been integrated with
Internet Banking. To
access My eZone, you will need
to sign up for a free
Internet Banking account.
Once you log in to
Internet Banking, look for
the My eZone tab. Enter the account number and SafetyPIN of the
account you would like to access.
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Q.
Where do I go to get my eStatement |
A. You can sign up for
eStatements, or pick up
your monthly eStatement,
check images or tax documents by signing up for a free
Internet Banking account,
then clicking on the My eZone tab. Enter the account number and
SafetyPIN of the account you would like view the eStatement for.
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|
Q.
How can I make deposits to my account?
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A. Deposits can be made in a variety
of ways.
- Direct
Deposit or payroll deduction. Check with your employer regarding availability.
- Visit
any MATCU owned automated teller machine.
- Send a check
or money order by mail to
7845 Hwy. 64
Memphis, TN 38133
- Visit
any credit union branch.
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Q.
How do I arrange direct deposit of my paycheck to MATCU?
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A. First, ask your employer
if direct deposit is available. If yes, your employer will need the Memphis
Area Teachers' Credit Union's routing number (284084907) and your account
number to begin depositing automatically to your credit union account.
Note:
Memphis Area Teachers' Credit Union has a direct deposit program to give companies
the ability to offer direct deposit to their employees. For more information,
contact the marketing department online
or call them at (901)
385-5200.
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Q.
I have moved to another state and want to keep my account at Memphis
Area Teachers' Credit Union. How do I access my account?
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A. You can easily access your
account by
-
FREE access
to Internet Banking.
With Internet access all of your accounts can be at your fingertips
24 hours/7 days per week. With the optional unlimited Bill Pay
service, you can pay your bills over the Internet, free.
-
FREE access
to FAST LINE 24 via any
touch-tone phone using our toll-free number (800-532-9025)
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Using affiliated
ATM networks for withdrawals and transfers
-
Using your
Visa
Smarty debit card anywhere Visa is accepted
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Q.
I would like to finance
a car with MATCU. What do I need to do?
|
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A. Visit our
auto center page for
more information and an online loan application. For your shopping convenience, we can issue a pre-approval
valid for 60 days.
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Q.
What is MATCU's Routing and Transit Number?
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A. MATCU's Routing and Transit
Number is 284084907.
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|
Q.
My Smarty debit card is missing or has been stolen. How do I
protect my account?
|
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A. Call MATCU directly at
901-385-5200 or 1-800-532-9025 if your debit card is missing or has
been stolen. You can also report it stolen through
My eZone located inside
Internet Banking. You
must have a free Internet Banking account to access
My eZone.
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Q.
There has been no activity on my account for five years. What
happened to the funds that were in my account? |
|
A.
As required by law, MATCU has forwarded to the State of Tennessee all
funds $25.00 and greater from member accounts that have had no activity
for the past 5 years. All funds below $25 were transferred to the
MATCU Reserve account. For reclaiming funds less than $25.00, please
contact us at 901-385-5200 or 1-800-532-9025. To reclaim balances greater
than $25.00, contact the State of Tennessee Treasury Department via the US
mail, telephone, or their web site at:
State of Tennessee
Unclaimed Property Division
10th Floor, Andrew Jackson Building
Nashville, TN 37243-0242
Phone (615) 741-6499
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Still
have questions? Contact our staff for answers. |
